Saturday, December 11, 2010

EBS 2008 Exchange Rebuild Error: Installation wizard failed to connect to the NETLOGON shared folder

A customer was having a issue rebuilding a Exchange server in a EBS 2008 Environment.

When they went to rebuild the exchange server, they would get the following error:

The installation wizard failed to connect to the NETLOGON shared folder on domain controller SERVER.network.local. This is because another user or process is holding open a connection which is causing a credential conflict.


open a command prompt and run "NET USE * /d /y" on the server computer. “

This resolved the issue and the client was able to continue building the exchange server. 


Note... It may be possible to avoid the above issue if you dont have any mapped network drives going to any file server/domain controller during this process.

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